This Privacy Policy explains how BTZ Virtual Top-Up & Bills ("BTZ", "we") collects, uses, discloses and protects your personal information when you use our services.
1. Information we collect
We collect information you provide directly (name, phone, email, NIN/BVN for KYC), transactional information, device and usage data, and information from third parties like our payment partners.
2. How we use information
We use your information to provide, secure and improve our services, process transactions, comply with regulations, prevent fraud, and communicate with you.
4. Your rights
Under NDPR, you may access, correct, delete and restrict processing of your data. Contact privacy@btz.ng to exercise these rights.
5. Data retention
We retain personal data only as long as required to provide services and comply with financial regulations (typically 7 years).
6. Security
We employ industry-standard encryption, access controls, and regular security audits. No transmission over the internet is 100% secure, but we take reasonable steps to protect your data.
7. Contact
Questions? Email privacy@btz.ng or write to us at 12 Admiralty Way, Lekki Phase 1, Lagos, Nigeria.